West Wickham and Streetly End

Cabinet 5 (Burton End) open for Superfast Broadband

The West Wratting 5 cabinet is now open for superfast broadband orders (FTTC). Residents connected to this cabinet should now be able to upgrade with their chosen Internet Service Provider (ISP). To check if you are really connected, please go to https://www.homeandwork.openreach.co.uk/when-can-i-get-fibre.aspx and enter your telephone number – no space. If the page does not show your number as “Superfast Accepting…

House Needs Survey report presentation to Parish Council

The Housing Needs Survey report has been completed by Cambridgeshire ACRE and following scrutiny by South Cambs District Council and Hastoe Housing. It has been circulated to the Parish Council. Mark Deas and Ulrike Maccariello will attend to present the findings to the Parish Council at the meeting at  7.30pm, 27th March at the Village Hall. All are welcome to attend.…

Superfast Broadband Update, 18th March

Cabinet 5 BT-OpenReach still have not commissioned nor opened cabinet 5 at Burton End for Superfast broadband orders and have been unresponsive to repeated requests for updated information by both Connecting Cambridgeshire and our MP’s office. After repeated delays, it was due to be opened “early March” for Superfast orders and is still due to be open imminently. FTTP / Cabinet 1…

Residents who have ordered FTTP Superfast Upgrades are having their ISPs cancel installations or activations.

These all appear to be from the cabinet designated West Wratting 1 and frankly has become another nightmare. ISPs and contract engineers on site are reporting missing fibre segments and outstanding engineering work and residents are reporting missed activation dates or cancelled installations – same as we had with the West Wratting 7 cabinet. Some numbers listed as having FTTP…

Common Road cabinet accepting FTTP orders

The DSL checker, https://www.dslchecker.bt.com/, is showing up some numbers in Burton End as available for FTTP orders from West Wratting Cabinet 1 (on the Common Road). If you would prefer FTTP (if given a choice) and you see a small green box mounted on a telephone pole opposite, confirm with the DSL checker that you are live and place your…

Neighbourhood Plan February Update & Meeting Minutes

Since the Village Hall Drop-in Session on 14th January, the Neighbourhood Plan Working Group have been focused on completing the Housing Needs Survey. Volunteers have visited every household in the Parish to deliver and attempt to collect surveys, which will be sent to ACRE for analysis. So far 67% of households have responded. The anonymised results will be made available as…

Superfast Upgrade – some issues resolved, new still occuring

Some issues encountered with Superfast upgrade orders involving cabinet 7 have been resolved over the last two weeks, although there are still issues unresolved and new ones being reported. It appears BT-OpenReach and their contractors are slowly working through the problems with cabinet 7, so please be patient but please keep pushing and checking with your ISPs. Most ISPs are…