West Wickham and Streetly End

Superfast Broadband Update, 18th March

Cabinet 5 BT-OpenReach still have not commissioned nor opened cabinet 5 at Burton End for Superfast broadband orders and have been unresponsive to repeated requests for updated information by both Connecting Cambridgeshire and our MP’s office. After repeated delays, it was due to be opened “early March” for Superfast orders and is still due to be open imminently. FTTP / Cabinet 1…

Residents who have ordered FTTP Superfast Upgrades are having their ISPs cancel installations or activations.

These all appear to be from the cabinet designated West Wratting 1 and frankly has become another nightmare. ISPs and contract engineers on site are reporting missing fibre segments and outstanding engineering work and residents are reporting missed activation dates or cancelled installations – same as we had with the West Wratting 7 cabinet. Some numbers listed as having FTTP…

Neighbourhood Plan February Update & Meeting Minutes

Since the Village Hall Drop-in Session on 14th January, the Neighbourhood Plan Working Group have been focused on completing the Housing Needs Survey. Volunteers have visited every household in the Parish to deliver and attempt to collect surveys, which will be sent to ACRE for analysis. So far 67% of households have responded. The anonymised results will be made available as…

Superfast Upgrade – some issues resolved, new still occuring

Some issues encountered with Superfast upgrade orders involving cabinet 7 have been resolved over the last two weeks, although there are still issues unresolved and new ones being reported. It appears BT-OpenReach and their contractors are slowly working through the problems with cabinet 7, so please be patient but please keep pushing and checking with your ISPs. Most ISPs are…

Superfast Broadband Upgrade – successes and failures with cabinet 7

While a few residents have reported being successfully upgraded to FTTC in West Wickham over the last week, a great deal more have reported their FTTC upgrades have been indefinitely delayed. These reports can be summed up as follows: most residents who are experiencing delays have had at least two activation dates missed and are currently waiting for new activation…